Privacy Policy

The purpose of this Privacy Policy is to provide information about how Apto-Gen Limited ("Apto-Gen") collects, uses, and transfers personal information, in compliance with applicable law including the EU General Data Protection Regulation.
This Privacy Policy covers information collected when you visit and navigate our website,, and other websites that we control that include a direct link to this Privacy Policy (collectively referred to as "Sites") and other data collection or processing, including collection conducted offline, through other products or services. It does not cover data collection or processing by other companies at third party sites that do not display a direct link to this Privacy Policy.
Please carefully review this document, as your use of the Sites is subject to this Privacy Policy.
Policy Topics
  1. What data do we collect?
    The information that we may collect includes:
    1. Personal information, such as name, company or institute name, address, email address and phone number.
    2. Purchasing information, such as billing and shipping contacts and addresses, purchaser contact information, and credit card information.

  2. How do we collect your data?
    You directly provide Apto-Gen with most of the data we collect. We collect data and process data when you:
    1. Submit information via the Sites, contact us directly via email or otherwise provide us with, or make available, your personal information through other registration and data capturing processes including other public sources of such data, such as by direct interaction with Apto-Gen by phone, in person, by email, by post and at tradeshows and conferences.
    2. Use the Sites, including the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on the Sites, information about transactions conducted on the Sites, and other "clickstream" data. If accessing our Sites from a mobile device, then we also collect your device information (such as device OS version and device hardware), unique device identifiers (including device IP address), and geolocation data. These data are generated and collected automatically, as part of the standard operation of the Sites.

  3. How will we use your data?
    Apto-Gen uses your information for legitimate business interests only, such as to process your order and manage your account, enquiries and order requests, and to update you with products, services and special offers that we consider may be of benefit to you. We may conduct marketing analysis and similar research to assist us in making business decisions. You have the right at any time to stop Apto-Gen from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email

  4. Information retention
    We will retain your personal information for the length of time reasonably needed for Apto-Gen to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. After which time this information will be permanently deleted from our records.

  5. What are your data protection rights?
    Apto-Gen would like to make sure you are fully aware of all of your data protection rights.
    You are entitled to the following:
    1. The right to access
      You have the right to request Apto-Gen provide copies of your personal data.
    2. The right to rectification
      You have the right to request that Apto-Gen correct any information you believe is inaccurate and to complete the information you believe is incomplete.
    3. The right to erasure
      You have the right to request that Apto-Gen erase your personal data, under certain conditions.
    4. The right to restrict processing
      You have the right to request that Apto-Gen restrict the processing of your personal data, under certain conditions.
    5. The right to object to processing
      You have the right to object to Apto-Gen processing your personal data, under certain conditions.
    6. The right to data portability
      You have the right to request that Apto-Gen transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at

  6. What are cookies?
    Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our Sites, we may collect information from you automatically through cookies or similar technology. For further information, visit

  7. How do we use cookies?
    Apto-Gen uses cookies in a range of ways to improve your experience on our Sites, including understanding how you use the Sites.

  8. What types of cookies do we use?
    There are a number of different types of cookies, however, our Sites use:
    1. Functionality

      Apto-Gen uses these cookies so that we recognise you on our Sites and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

      Apto-Gen uses Google Analytics, a service provided by Google to obtain information about website usage. Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA. Google Analytics uses cookies which enable an analysis of your use of the website. These data include: the number of times the user has visited the site, the date of the first and last visit, visit duration, page from which the user accessed the website, the search engine or link used to reach the site, location from which the user visited the site, etc. The configuration of these cookies is predetermined by the service provided by Google. In view of this, we suggest you consult the Google Analytics privacy policy, and for more information about how cookies are used and how to disable them (we accept no liability for the content or accuracy of third-party websites).

    2. Advertising
      Apto-Gen uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Apto-Gen sometimes shares some limited aspects of these data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our Sites.

  9. How to manage your cookies
    You can set your browser to not accept cookies or disable cookies. However, in a few cases, some features of our Sites may not function as a result.

    For further information about controlling cookies, visit

  10. Privacy policies of other websites
    The Apto-Gen website contains links to other websites. Our Privacy Policy applies only to our Sites, so if you click on a link to another website, you should read their Privacy Policy.

  11. Changes to our Privacy Policy
    Apto-Gen keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 3rd September 2019.

  12. How to contact us
    If you have any questions about Apto-Gen's Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at

  13. How to contact the appropriate authorities
    Should you wish to report a complaint or if you feel that Apto-Gen has not addressed your concern in a satisfactory manner, you have the right to contact the relevant EU data protection authority or the Swiss Federal Data Protection and Information Commissioner, as applicable.